BillPay Daily Activities

When using the BillPay solution for SAP, following are the high-level activities that should occur daily:

  • Daily upload of Buyers, Buyer Payment Methods, Transactions, and Invoices performed via a batch job scheduled for the BillPay Utilities.

  • Run the appropriate reports to see data upload details and check for any errors.

  • Verify the data updates from the inbound Notifications did not result in any errors.

Data Uploads to BillPay

The BillPay SAP solution has four utilities that are used to upload data to the BillPay platform. These utilities can be run ad hoc, but they should be set to run as scheduled batch jobs on a daily basis. There are upload utilities for the following data:

  • Buyers/Buyer Divisions (i.e., Customers)

  • Buyer's Stored Payment Methods

  • Transactions (i.e. payments made in SAP)

  • Invoices

Check the BillPay Response Log Report

  1. Run the BillPay Response Log Report to verify data submission was successful. Response Log Report is accessible from BillPay Menu - /PMPAY/PBP.

  2. View the report and verify there are no errors.

    1. If there is NO data for the given date, see the Blank Response Log Report under Troubleshooting.

    2. If there are Unsuccessful statuses, see the Data Upload Errors under Troubleshooting.

    3. If the data uploads are all successful, move on to check the Data Uploads to BillPay.

The Merchant user can log in to the BillPay Portal and access the Invoice or Transaction reports and the Buyer page to view the uploaded data in the Portal if desired.

Data Updates from BillPay

Inbound payment updates from BillPay are received by the BillPay Enterprise Adapter (notification receiver component) and pushed to SAP. A notification is received for the following scenarios:

  • When a payment is made in BillPay against an invoice (transaction created).

  • When a prepayment is made in BillPay referencing the Merchant-defined prepayment identifier (transaction created).

  • When there is a change to the payment status (transaction status updated, e.g. Voided).

Verify Notifications were Received and Successful

  1. In SAP, run the BillPay Notification Report. Notification Report is accessible from BillPay Menu - /PMPAY/PBP.

  2. Check for any Failed Notifications. If there are failed notifications, see the Troubleshooting section under Data Update Failures.