Email Receipts

Purpose and description

Emailing of receipts is an optional feature that requires enablement. It is supported for Buyer Users. If Email Receipts is enabled, once a payment is made (either an invoice payment or prepayment), a receipt is emailed to the Buyer's email address that he/she used to login to BillPay.

Standard receipt information

By default the receipt will include the following information:

  • Merchant Name

  • Transaction Details

  • Invoice Grid (high-level invoice information)

  • Invoice Details (additional invoice details)

  • Line Items (if implemented)

Enhanced receipt information

If enabled during onboarding, the receipt information can be configured by the Merchant in Merchant Portal. Following is the complete list of enhanced receipt information:

  • Logo

  • Tagline

  • Header Text

  • Buyer Name

  • Buyer Division

  • Buyer Address

  • Merchant Name

  • Merchant Address

  • Transaction Details

  • Invoice Grid (high-level invoice information)

  • Invoice Details (additional invoice details)

  • Line Items (if implemented)

  • Footer Text

How to email a receipt

  1. Simply make an Invoice Payment or Prepayment.

  2. Once all details are entered, confirmed and you submit the payment, an email with the receipt details is automatically generated and sent to the email address of the Buyer user making the payment.

An additional message will display under Payment Submitted that confirms the receipt email as follows: "A copy of the receipt was sent to my-email@my-company.com."