Maintain Virtual Terminal Users

Before you Begin

Before you add or edit users, do the following:

How To

From the XiPay WebGUI Users page, you can perform the following actions:

  • Add new users individually

  • Add new users in bulk

  • Add existing users

  • Edit users

  • Enable or Disable

  • Delete users

  • Reset passwords

  • Export a list of all users to the desired format to a spreadsheet format

You can also group users by either:

  • Username which lists the Users and all of their Permission Groups below their name.

  • Member of which lists all of the Permission Groups for that Merchant and the Users within each group.

Status Column

This column provides the following information about the user.

L – Indicates the Virtual Terminal user is locked-out (note that occurs after invalid login attempts and does reset after 60 minutes; however, you can click on the "L" to force an unlock).

D – Indicates the Virtual Terminal user is disabled (can click on the "D", to enable/disable users).

P – Indicates the user has not changed their temporary password.

I – Indicates that the Virtual Terminal user is a system integrator.

Roles and Permission Planning

Before adding or managing XiPay WebGUI users, you should review the role permissions and determine the appropriate permissions for each user. A user should only be given permissions necessary to perform his/her business functions. Review the Planning User Permission Requirements prior to creating or editing users.